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Trainee Environment Support Analyst

Job Title: Trainee Environment Support Analyst
Contract Type: Permanent
Location: Hertfordshire, Hertfordshire
Industry:
IT
Salary: £22000 per annum + Total package £27,000
Start Date: ASAP
Reference: 67924-ITENG-KIE
Contact Name: Kim Eager
Contact Email: kim.eager@volt.eu.com
Job Published: October 31, 2016 16:20

Job Description

Trainee Environment Support Analyst - Hertfordshire

A leading financial organisation based in Hertfordshire requires a Trainee Environment Support Analyst.
As the Trainee Environment support analyst you will assist with the technical environment queries spanning multiple payment services across application and database levels.
-Actively manage environment scheduling across multiple portfolios of demand.
-Able to understand and support new systems with input from senior team members and test teams.
-Independently carry out pipe cleaning and sanity testing to ensure that upgrades/ deploys do not adversely impact the environments.
-Responding to customer queries in a timely manner and ensure an outstanding service is provided.
-Keeping internal environment processes and procedures up to date.
-Build up automation skills so that repetitive tasks can be made more efficient and troubleshooting issues is sped up.
-Continuous service improvement and process design/evolution.

Experience
-Highly self-motivated. Organised.
-Able to work independently and also as part of a team.
-Excellent time manager.
-Articulate and able to communicate with internal technical and business personnel.
-Flexible and creative.
-Passionate, focussed and committed.
-Effective verbal, written communication
-Highly Self Motivated

A basic understanding of the below environments:-
Environments
Database/ SQL e.g.
Oracle/MySQL Unix/Linux and use of PuTTY (or other SSH clients)
Scripting (Windows/Unix scripting)
Application Server Use e.g. Weblogic/WebSphere/Tomcat Understanding of 3-tier architecture
Microsoft Office Skills, particularly MS Excel