Technical Support Representative
|Job Title:||Technical Support Representative|
|Salary:||£10.00 - £10.06 per hour|
|Contact Name:||Sally Gray|
|Job Published:||October 11, 2017 11:02|
Contract: 12 months
Salary: £10.06 per hour
Global name in the supply and distribution of cryogenic and high-pressure industrial and scientific gas supply solutions.
You will be responsible for taking in bound customer calls, working to SLA's to understand, diagnose and resolve technical issues related to gas delivery systems. You will have the ability to understand in house database systems and will be able to update accordingly with relevant customer information related to enquiries.
You will be an excellent communicator, with the ability to learn technical information which can be relayed to a diverse customer base, to a high standard. Ideally you will have 1 years' experience within a call centre environment.
Full Training is provided for this position.
Due to the call centre being open from 6am to 10pm Monday to Friday and 9am to 9pm Saturday and Sunday candidates must be flexible to work shifts.
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