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Technical Support

Job Title: Technical Support
Contract Type: Contract
Location: Leicestershire, England
Industry:
IT
Salary: £12.00 - £15.00 per hour
Start Date: asap
Reference: 72593-ITENG-GRK_1538579155
Contact Name: Geoff King
Contact Email: geoff.king@volt.eu.com
Job Published: October 03, 2018 16:05

Job Description

Technical Support Engineer - Redditch - £12-15 per hour

Duties will include:

Working on a Global helpdesk, submitting and vetting requests to 3rd parties across the globe as well as local remote tasks.
The will include (but not be limited to):
i) Installation of PC, server or networking equipment as directed
ii) Responding to calls for hardware or software assistance and problem resolution
iii) Maintain & troubleshoot a wide range of client problems in addition to repairing servers and peripheral equipment
iv) Install cables, connections and cross connects to data centre and customer equipment.

Skills/experience:

i) Experience supporting PC & Server Hardware & Software (Compaq, Dell, Sun etc)
ii) Good knowledge of networks, cabling, switches etc
iii) Previously worked in a busy ticketing environment with ability to prioritise
iv) Excellent verbal and written communication skills

This will be a shift based position on a 3 week cycle which will include both day and night shifts.

Please apply now for more information.