Technical Support

Location: Leicestershire, England
Job Type: Contract
Specialisation: IT
Salary: £12.00 - £15.00 per hour
Reference: 72593-ITENG-GRK_1538579155
Contact: Geoff King
Email: email Geoff
Technical Support Engineer - Redditch - £12-15 per hour

Duties will include:

Working on a Global helpdesk, submitting and vetting requests to 3rd parties across the globe as well as local remote tasks.
The will include (but not be limited to):
i) Installation of PC, server or networking equipment as directed
ii) Responding to calls for hardware or software assistance and problem resolution
iii) Maintain & troubleshoot a wide range of client problems in addition to repairing servers and peripheral equipment
iv) Install cables, connections and cross connects to data centre and customer equipment.

Skills/experience:

i) Experience supporting PC & Server Hardware & Software (Compaq, Dell, Sun etc)
ii) Good knowledge of networks, cabling, switches etc
iii) Previously worked in a busy ticketing environment with ability to prioritise
iv) Excellent verbal and written communication skills

This will be a shift based position on a 3 week cycle which will include both day and night shifts.

Please apply now for more information.