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Technical Operations Analyst

Job Title: Technical Operations Analyst
Contract Type: Permanent
Location: Hertfordshire, England
Industry:
IT
Salary: £30000 - £42000 per annum + benefits
Start Date: ASAP
Reference: 70176-ITENG-KSB_1508150447
Contact Name: Kelvin Ball
Contact Email: kelvin.ball@volt.eu.com
Job Published: October 16, 2017 11:40

Job Description

OPERATIONS ANALYST - APPLICATION SUPPORT - ANALYTICS

A very interesting position has arisen for a dynamic Payments company in their lovely offices in Hertfordshire (near Harlow). This role is replacing someone who has 'made the job their own' so the client is not expecting someone to have all the advertised skills however they are looking for someone to have very strong experience in at least one of the following due to the fact they are looking to raise the bar on particular skillsets and bring in your own level of expertise:

* Operations Analyst
* Application Support
* Analytics (they are using Splunk)

You will be used to troubleshooting within an environment which isn't process driven and where you have to work out what to do using your initiative.

The Operations Analyst is responsible for assisting with the deployment and monitoring of the performance of all hosted production services and environments, the assistance of customers and business partners with their integration to the client's products and providing technical 2nd line support for the Service Desk.

The Technology stack relating to this role is below, as stated earlier you are not expected to have experience of all of these but will need to be very experienced with at least one.

oIIS
oMicrosoft SQL Server
oSplunk or equivalent log monitoring tool
oF5
oPowershell scripting
oHTTPS/SFTP/TCP-IP/XML protocols