Support Engineer

Location: Oxford, Oxfordshire
Job Type: Contract
Specialisation: IT
Salary: £200.00 - £250.00 per day
Reference: 73959-ITENG-CDA_1554731774
Contact: Rebecca Dalton
Email: email Rebecca
My client a global publishing company are looking for a Technical Support Specialist to join their team in Oxford on an initial 3 month contract.

You will be providing technical assistance to computer system users mainly on Dell laptops.

Responsibilities will include:

- Answering user inquiries regarding computer software or hardware operation to resolve
- Assist users on Microsoft applications
- May install software or perform hardware testing remotely
- Assist users with computer software, configuration management, desktop software and
operating system software

Skills required:

- Previous experience in a 2nd line support role
- Familiar with Microsoft applications
- Experience working with Dell and Macs
- Strong customer service and communication skills

If the above sounds like you, please apply for my immediate attention!