|Job Title:||Shipping Coordinator|
|Location:||High Wycombe, Buckinghamshire|
|Salary:||£120.00 per day|
|Contact Name:||Katie Wheeler|
|Job Published:||August 22, 2016 14:49|
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
×Serve as the primary owner of all scheduling for installation and service technicians visits.
×Enter all data into Remedy to accurately communicate pending and upcoming tasks.
×Assist in establishing service provider expectations and procedures.
×Monitor and report on service provider performance to management.
×Participate in service provider wrap-up meetings after large installation roll-outs.
×Troubleshoot with on-site technicians to resolve issues.
×Document all installation work in Remedy.
×Help prepare and maintain documentation for technicians to new installations
EXPERIENCE REQUIRED: Client Support experience in technology and / or retail environment preferred. Technical repair and troubleshooting experience (in telecom, data, and cabling) a plus. Previous Shipping experience.
×Exercise good judgment
×Positive customer service attitude required
×Strong attention to detail and accuracy
×Cooperative and willing to assist others
×Able to use computer applications and telephone
×Ability to multitask required
×Willingness to adjust work schedule start and end times based upon business needs
×Demonstrates a keen desire to continually learn and grow - motivated by success
×Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar
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