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Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Permanent
Location: East Grinstead, West Sussex
Industry:
IT
Salary: £20000 - £25000 per annum
Start Date: asap
Reference: 68991-ITENG-MRW_1489656493
Contact Name: Martin Wilkinson
Contact Email: martin.wilkinson@volt.eu.com
Job Published: March 16, 2017 09:28

Job Description

Service Desk Analyst

I'm looking for a Service Desk Analyst to join my highly successful client based nearby to East Grinstead. You will be joining the In-house IT team and will be providing 1st line support to a number of end-users. Which will involve you recording details of reported IT services issues and requests, troubleshooting issues, liaising/escalating issues up to 2nd and 3rd line support teams.

The ideal candidate will have previous experience working in a Service Desk/1st line Support role and have knowledge of the following: Active Directory Management, Windows 7/10, Office 2010 as well as strong technical troubleshooting skills.

If you have a desire to progress your career and learn new technologies then I'm keen to hear from you, please apply or call Martin Wilkinson on 01737 236756.