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Service Delivery Lead (Audit / Compliance)

Job Title: Service Delivery Lead (Audit / Compliance)
Contract Type: Contract
Location: Surrey, England
Industry:
IT
Salary: £400 - £500 per day
Start Date: ASAP
Reference: 69540-ITENG-KAB_1495817435
Contact Name: Karen Brown
Contact Email: karen.brown@volt.eu.com
Job Published: May 26, 2017 17:50

Job Description

SERVICE DELIVERY - AUDIT - COMPLIANCE - GAMP - VALIDATION - PHARMA - ITSM

An exciting opportunity has arisen for a Service Delivery Lead with strong experience of Service Management within Audit / Compliance / IT.

Purpose & Scope of role:

* Provides, supports and administers a consolidated global view of service delivery strategy roadmap, planning, reporting and communications for service delivery management group
* Manages and administers SDM leadership team governance and management reporting
* Provides consolidated global view of SDM financial planning, performance, coordination and administrative oversight and support
* Manages and provides support to internal audit in regards to all regulatory compliance, risk management and requirements
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Skills and experience needed:

* Life science / Pharma experience
* Excellent knowledge of Service Management
* GAMP
* Compliance & Validation experience within Computerised Systems
* Exposure to ITSM tools (ideally BMC Remedy or Service Now)
* ITIL
* Managing Audit activities (compliance and IT)
* Any experience of working on a Global scale or specifically with Japan, is highly desirable