Server Break Fix Engineer - Heathrow

Job Title: Server Break Fix Engineer - Heathrow
Contract Type: Permanent
Location: London, England
Salary: shift allowance, on call, etc
Start Date: asap
Reference: 72072-ITENG-JNB_1531989825
Contact Name: Janne Bate
Contact Email:
Job Published: July 19, 2018 09:43

Job Description

We are looking for a self-motivated and dedicated break-fix engineer to work in a fast-paced, customer focused environment in Heathrow. You will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyse and diagnose HP, Dell, Lenovo, and IBM servers in a critical environment.

Job Description:
Install, troubleshoot, and maintain client equipment (e.g. Lenovo/HP/Dell/IBM Servers).
Identify, analyse, and repair product failures.
Maintain and order spare parts as needed.
Determine and recommend which product or services best fit the customers' needs.
Relies on experience and judgment to plan and accomplish goals.
Familiar with a variety of the field concepts, practices, and procedures a plus.

Your Experience and Skills:
Possess a positive attitude and have strong analytical skills
Must be a self-starter who is able to work independently without supervision and within a team environment.
Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders.
Working experience with Hardware RAID (e.g. IBM ServeRAID, HP SmartArray, Dell PERC).
Working experience with IBM DSA, Dell DSET, HP Firmware updates
Solaris knowledge
Working experience with Remote Access Cards (e.g. IBM IMM, HP iLo, Dell iDRAC).
Working experience with IBM BladeCenter.
Working experience with HP BL\DL\ML series.
Working experience with Dell PowerEdge series.
Should be a good team player.
CompTia A+ and/or Server+ certification a plus.

Shift working 4 days on 4 days off