Senior Program Manager

Job Title: Senior Program Manager
Contract Type: Contract
Location: Brussels
Salary: Negotiable
Start Date: 1/4/17
Reference: 69016-TELCO-SED_1489743441
Contact Name: Sebastien Guerard
Contact Email:
Job Published: March 17, 2017 09:37

Job Description

(Senior) Program Manager

Within the Technology Business Unit (TEC), the Architecture, Roadmap & Program Management (ARP) division has as mission to maximize the contribution of the investment programs and the TEC resources to the Fit for Growth strategy (3 Years). To this extent, the Program & Project Management department (ARP/PGM) is responsible to manage the execution of the company investment and transformation programs.

Job description
To build, lead and manage company-wide program teams ensuring timely delivery of major business initiatives, with respect of approved scope and budget.

For this mission, we are looking for a senior program manager to manage the IT transformation program. This program aims to reduce structurally the IT cost, increase agility, simplify and outphase part the legacy applications. The program manager will work closely with the sponsoring Director and the ITS (Information Technology services) staff members.
As Program manager you are responsible for defining the strategy, assessing benefits and having the different work tracks across the department optimally implemented.

We are looking for someone with excellent communication skills (at both top management level as execution level), transparent stakeholder management, and who is both analytic and pragmatic. Good understanding of the Telecom market and the IT landscape of large organisations are key.

More globally, as a Program Manager, you will have the following responsibilities:

*Deliver the program (and underlying projects) on time, on scope and on budget
*Coordinate and facilitate change within the different involved departments
*Define a clear and realistic program plan that maximizes growth opportunities
*Identify the deliverables and associated resources for the involved delivery teams as well as the timing thereof
*Prepare the program budget and ensure its realization by closely following up and, if required, taking timely corrective actions
*Follow-up program/project progress on a frequent basis to enable close monitoring, thorough communication and proactive problem detection
*Proactively detect potential issues by monitoring the executing of the program/project tasks and trigger the appropriate actions
*Liaise on a continuous basis with management of the impacted department(s) to ensure that everyone is fully aware of the deliverables (content + timing) his or her team is in charge of.
*If required, escalate program/project problems according to the program/project governance rules
*Report on program/project progress (budget, timing and scope) and issues
*Provide day-to-day management and coaching of the program team
*Ensure that all methodologies and procedures are known and applied by all team members
*Ensure full alignment of the planning with companywide related initiatives

*At least 10 years of experience in Program/Project Management within complex environments
*In-depth knowledge of the Telecom & IT environment is mandatory
*Proven experience in steering large and complex programs from an end-to-end perspective, coordinating all aspects (business, IT, engineering, Finance, HR,...)
*Good project methodologies (PMI, Prince2, Agile, …) knowledge

*Proven leadership skills to manage effectively your virtual project team & your stakeholders
*You demonstrate drive and are known for a dynamic proactive approach
*You can deal with 'uncertainty' and are able to show expected composure in a continuous changing environment.
*You feel at ease to deal with ambiguity and to handle conflicts.
*You are able to work autonomously
*You are good at organizing project resources efficiently and effectively even while managing multiple projects in parallel.
*You can timely and effectively inform your project stakeholders (director level) and you know how to distinguish elements of essential versus secondary importance
*You take initiatives and are result driven while being solution oriented.
*You are familiar with Office tools (Word, Excel, MS-Access, MS-Project and Powerpoint).
*Languages: French, Dutch & English (We might accept people who do not speak both national languages but they must at least be able to understand them)