Senior Field Engineer

Job Title: Senior Field Engineer
Contract Type: Permanent
Location: Brussels
Salary: Negotiable
Start Date: asap
Reference: 68808-ITBEL-JOS_1487926621
Contact Name: Joseph Santos
Contact Email:
Job Published: February 24, 2017 08:57

Job Description

Position Functions or Responsibilities
* Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. Principal Accountabilities
* Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals.
* Installs, maintains and optimizes desktop /notebook configurations at customer sites.
* Diagnoses and resolves product performance problems.
* Performs maintenance and repair services.
* Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
* Instructs customers in the operation and maintenance of the system.

Qualifications :
* 6-8 years of relevant experience or equivalent with experience in IT management * Proficient in Windows-based operating environment,
* Especially in Word, Excel, PowerPoint, Visio, and Outlook. Knowledge of Linux/Unix operating systems may be required.
* A+ desktop or equivalent skill set is required; MCP, MCSE, CNE or Network+
* certification is preferred