Senior Application Support Specialist
|Job Title:||Senior Application Support Specialist|
|Salary:||£50000 - £65000 per annum|
|Contact Name:||Geoff King|
|Job Published:||April 13, 2017 17:39|
Our global client, based in London, is seeking a Senior Applications Management Specialist to work on a permanent basis.
Production Support Activities
·3rd line support for all Applications
·Ownership of technical recovery activities to ensure restoration of service quickly and effectively.
·Support application/infrastructure upgrades during the testing and implementation phases.
·Triage of Infrastructure related incidents
·Communication with the service management and customer support teams
·Coordination of activities across the full supply chain including all 3rd Parties
·Operational Readiness & Testing
·Perform and coordinate operational readiness testing.
Test System Support
·Management and Technical Support of the test (Functional / Non-Functional) environments
·Functional / Non-Functional defect.
·Installation of 3rd Party applications.
Release and Implementation
·Management of releases into the controlled/production environments
·Maintain all Configuration Items data for various environments
Knowledge and Skills:
·Demonstrable experience of development/support in a demanding Mission Critical High Availability environments.
·Web Service Technologies (SOAP)
·SQL / PLSQL
·Unix Shell Scripting
·Oracle Data Integrator (ODI) Or Similar ETL Tools.
·IBM Tivoli Workload Scheduler
·ITIL Process and procedures
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