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Senior Application Support Specialist

Job Title: Senior Application Support Specialist
Contract Type: Permanent
Location: London
Industry:
IT
Salary: £50000 - £65000 per annum
Start Date: asap
Reference: 69225-ITENG-GRK_1492101561
Contact Name: Geoff King
Contact Email: geoff.king@volt.eu.com
Job Published: April 13, 2017 17:39

Job Description

Senior Application Support Specialist - London - £65,000 annum - Permanent position.

Our global client, based in London, is seeking a Senior Applications Management Specialist to work on a permanent basis.

Key accountabilities;
Production Support Activities
·3rd line support for all Applications
·Ownership of technical recovery activities to ensure restoration of service quickly and effectively.
·Support application/infrastructure upgrades during the testing and implementation phases.
·Triage of Infrastructure related incidents
·Communication with the service management and customer support teams
·Coordination of activities across the full supply chain including all 3rd Parties
·Operational Readiness & Testing
·Perform and coordinate operational readiness testing.

Test System Support
·Management and Technical Support of the test (Functional / Non-Functional) environments
·Functional / Non-Functional defect.
·Installation of 3rd Party applications.

Release and Implementation
·Management of releases into the controlled/production environments
·Maintain all Configuration Items data for various environments

Knowledge and Skills:
·Demonstrable experience of development/support in a demanding Mission Critical High Availability environments.
·Java/J2EE
·Web Service Technologies (SOAP)
·SQL / PLSQL
·Unix Shell Scripting

Desirable skills:
·Oracle Data Integrator (ODI) Or Similar ETL Tools.
·IBM Tivoli Workload Scheduler
·ITIL Process and procedures