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Regional Sales Delivery Leader

Job Title: Regional Sales Delivery Leader
Contract Type: Permanent
Location: Scotland, Scotland
Industry:
IT
Salary: Negotiable
Start Date: ASAP
Reference: 72132-ITENG-JNB_1532693388
Contact Name: Janne Bate
Contact Email: Janne.Bate@volt.eu.com
Job Published: July 27, 2018 13:09

Job Description

We are actively looking for a Regional Services Delivery Leader with a technical background experienced in delivering different technologies working with AGILE delivery teams.
As part of the Regional Services team, the mission of the Services Delivery group is to ensure first class technical leadership, and production, of all regional services in the portfolio meeting customer requirements on time and on budget.
Responsibilities
To bring services delivery expertise to the SWS business and to drive excellence in execution through continuous improvement.
The primary objective is to deliver product and services according to customer requirements and contractual obligations, on-time, in budget and with a high level of customer satisfaction.
*Responsible for timely staffing and capacity gaps identification and analysis within team
*Responsible for pro-actively working-out and proposing mitigation and corrective staffing plans
*Actively manage skill-sets across the team in order to ensure that the right resource with the right skill-sets is made available at the right time
*Contribute to the global strategy for professional services engineers' workforce location and sourcing
*Drives competitiveness and profitability initiatives related to workforce (team and profiles locations)
*Define and manage training plans to align Delivery team skills matrix with projects needs
*Drive technical expertise in the field of the following domains:
*DMS /Mobile/OMS/DERMS implementations services,Premium services, third party integration, continuous integration
*Champion the transformation initiatives to reduce lead-time, improve competitivity, improve quality
*Contribute to industrialisation of standards systems. Actively contribute to integration related initiatives driven by Method and Tools
*Responsible for knowledge capitalisation and dissemination in the field of implementation services across the solution integration teams to ensure maximum re-usability of practices and documentation across the various geographies. Special focus with dissemination to the ROMEO team
Requirements include:
*Responsible End to end of system integration part of the project
*Contributing to the detailed design of the solution in coordination with the solution design function
*Owner of the configuration management, build and deployment, including integration of customs and management of the customer data models
*Responsible for the integration of the external systems interface
*Responsible for continuous integration and to maintain up-to-date platform configuration in coordination with the Global Services BSF (Brilliant Software Factory)
*Responsible for the specification and integration of work packages from factories (VMs)
*Deliver the test platforms and contribute to the testing execution (FAT/SAT) in association with Global Delivery Centres
*Master or equivalent knowledge & experience or equivalent