|Job Title:||Project Manager|
|Contact Name:||Alizee Cammaerts|
|Job Published:||June 23, 2016 10:53|
Responsible for assisting with Technical Project Management
You will join the Delivery team of the company that handles most services delivery for our customers or partners, either for a Proof of Concept, a Pilot or the setup of a production environment. You will work with the technical resources of the team (or external to the team) to deliver the solution required by the customer in the time frame and resources agreed upon. You will also interact with our Sales team to make sure the project objectives are defined as expected by the customer, with the other internal teams for equipment or software delivery.
Though the position will be based in Liège, our customers are mainly located of Belgium (current installed base goes from New Zealand to San Francisco), and you will be facing many different languages and cultures.
Your primary focuses will include the following:
Project management and interaction with Customers, Partners and the company (Delivery team, Support, R&D, Sales, Supply Chain ...)
Coordination / Planning
Coordination of the internal resources with the third party resources / teams involved in the projects.
Negotiation of resource usage and planning for the best interest of the company.
Customer Satisfaction for projects
Secondary focus on pre-sales project definition:
System Design validation (in collaboration with the technical teams)
Quotes / RFP documentation for the delivery process (services)
Documentation of the projects and processes
Improvement of the PM processes
Skills and experience expected:
International Project and Customer management.
Communication skills in English at least.
Writing skills for pre-sales (statement of work, services quotes), project documentation and reference (meeting minutes, reporting, actions logs ...), post sales (handover to our support team).
IT background for technical project to be managed (networking, systems, VoIP, SIP ...)
Additional experience in any banking / trading environment and systems (IPC, Etrali, BT ...) is a plus.
Additional experience in any dispatching / command and control environment and systems (Zetron, Avtec, Harris ...) is a plus.
Additional experience in any radio communications platform is a plus.
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