Premier Field Engineer - SCOM
|Job Title:||Premier Field Engineer - SCOM|
|Salary:||£400.00 - £450.00 per day|
|Contact Name:||Rebecca Fagan|
|Job Published:||July 19, 2017 17:11|
Responsibilities will include:
*Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
*Set an example of excellence as the company's representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.
*Demonstrate strong communication skills; ability to develop strategic on going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.
*Enjoy team work, and actively contribute to their peer group as well as our customer account teams.
*Communicate at all levels from CIO to the technical staff on the ground.
*Experience in the enterprise customer arena
*Face-to-face customer engagement skills
*Excellent written, oral and presentation skills
*Troubleshooting knowledge & skills
*MCTS / MCITP qualification desirable
*Degree qualification or equivalent experience
*Good understanding of ITIL/Service Management
Technical Expertise Required
A Premier Field Engineer should be experienced in implementing, operating, tuning and troubleshooting enterprise Operations Manager implementations.
Specialising in Operations Manager requires in depth knowledge of several of the following technologies/areas:
*System Centre Operations Manager Architecture
*Management pack fundamentals
*Management pack tuning and Alert Life Cycle
*Fundamental Windows Operating System knowledge
*Fundamental networking knowledge
*Fundamental SQL knowledge, particularly SQL Reporting
*Be familiar with custom management pack authoring
*Strong troubleshooting skills and experience
*A working knowledge of PowerShell
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