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IT Service Manager - London/Berkshire - 12 mth contract - £260

Job Title: IT Service Manager - London/Berkshire - 12 mth contract - £260
Contract Type: Contract
Location: London
Industry:
IT
Salary: £260.00 per day
Start Date: asap
Reference: 69206-ITENG-JAI_1491470851
Contact Name: Jackie Iles
Contact Email: jackie.iles@volt.eu.com
Job Published: April 06, 2017 10:27

Job Description

IT Service Manager - London/Berkshire - 12 mth contract - to £260 per day
Working for an exciting innovative company as an IT Service Manager following ITIL practices.
You will be managing customer's service levels through daily analysis and reporting;
attending monthly customer reviews and interfacing with technical teams
managing incidents and changes; managing the Risk Register and documentation
Resolving complaints/escalations
You will need to be able to prioritise and balance demands from customers against resources available and terms of their contracts.
It is essential that you are ITIL certified with previous experience IT Service Management experience. The role will be initially based in London and will then relocated to Berkshire.
£260 per day is the MAXIMUM pay rate