IT Service Desk Analyst
|Job Title:||IT Service Desk Analyst|
|Salary:||£80.00 - £120.00 per day|
|Contact Name:||James Hearne|
|Job Published:||June 14, 2018 13:10|
I am currently partnering with a National Charity based in Vauxhall, London. They are looking for a 1st Line IT Service Desk Analyst on an initial Six-month contract.
-Understanding of Active Directory
-Experience in a customer-facing / telephone support role
-Working knowledge of Helpdesk Ticketing Systems
-Understanding of IT Processes and Procedures
-Support role in a busy Windows domain
-Good knowledge of Windows 10 operating system
-Working Knowledge of ITIL / equivalent framework
-Excellent verbal and written communication
-Experience in working towards targets
-Familiarity in System Administration of Microsoft Active Directory i.e. security groups, starters/leavers processes, password resets.
-Network troubleshooting experience
-Experience in Mobile Device Management
This is a great opportunity to take the next step in your career and contribute to a good cause, please apply now for more information and my immediate attention!
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