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IT Operations Engineer

Job Title: IT Operations Engineer
Contract Type: Contract
Location: Brussels, Belgium
Industry:
IT
Salary: Negotiable
Start Date: ASAP
Reference: 71268-ITBEL-JOS_1521118379
Contact Name: Joseph Santos
Contact Email: Joseph.Santos@volt.eu.com
Job Published: March 15, 2018 12:53

Job Description

IT Operations Engineer

General:
Job location: Brussels, Belgium
Start Date: 01st of March
Contract Duration: 6 months - can be extended
Daily between 7 AM till 5 PM
No standby duty and no weekend work for the moment


Introduction:
Our client is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services and broadband data and Internet services. They are looking for an Operations Engineer.


Mission:
-2nd line support via ticketing system (HP Service Manager)
-Follow-up of incidents sent to 3rd line
-Maintain a good internal communication with 1st line and colleagues


Required skills:
Profile:
Mother tongue Dutch or French
Well skilled in other national language besides mother tongue
Good level English
A desire for responsibility and perseverance
Team player

IT knowledge:
*Office 365 (Outlook - Onenote - Sharepoint - ….)
*WINDOWS 10
*SCCM
*Airwatch - Intune (management of corporate mobile devices)
*Possible prior knowledge HP Service Manager is an advantage.
*Great interest and good knowledge in mobile devices (iOS - Android)
*Advanced trouble shooting skills