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IT Desktop Support Engineer

Job Title: IT Desktop Support Engineer
Contract Type: Contract
Location: Cambridgeshire
Industry:
IT
Salary: £18000 - £20000 per annum
Start Date: asap
Reference: 68566-ITENG-GRK
Contact Name: Geoff King
Contact Email: geoff.king@volt.eu.com
Job Published: January 24, 2017 18:11

Job Description

Helpdesk/Desktop Support Analyst - £18000-£20000 per annum

My client are currently recruiting for a Helpdesk/ServiceDesk Analyst for a role based in Cambridgeshire.

Duties will include:
Incident Resolution
Service Request Fulfilment
1st Line Support
Configuration Management
Customer Service

The ideal candidate will have previous experience working in Customer Service and Helpdesk/Servicedesk positions providing IT Support. This will be combined with a broad technical knowledge including Windows 7, Active Directory, MS Office, Exchange and VPN. Experience working in ITIL environments would also be desirable.