Intranet Manager (Sharepoint 2013)

Job Title: Intranet Manager (Sharepoint 2013)
Contract Type: Contract
Location: Surrey
Salary: £300.00 - £350.00 per day
Start Date: ASAP
Reference: 68482-ITENG-KIE
Contact Name: Kim Eager
Contact Email:
Job Published: January 18, 2017 19:05

Job Description


Market leading company based in Surrey has the opportunity for an Intranet Manager who has experience of SharePoint 2013 to join them on an initial 6 month contract and be responsible for a newly built EMEA Intranet. The position requires a well organised and competent individual who should have experience in the fields of SharePoint 2013 operations and intranet or web content management. Very strong communication skills are also needed so as to make staff aware of the new Intranet and to drive content. The role sits between the Communications Team and liaising with the SharePoint Applications Manager. The client needs someone to take the Intranet to the next level, e.g. next year they are looking to Globalise it. Being able to manage (not set up) Cardiolog and Lync.

Full list of experience needed:

* Experience managing SharePoint Operations for version 2013 is essential - you will not be an out and out techy but know how to add pages, add links, change permissions, set up sites, analyse traits etc.
* Experience of managing a large and diverse group of stakeholders, across multiple sites
* Experience of Reporting tools (such as Cardiolog) is essential
* Being able to develop the digital strategy and Social Media to colloborate together (e.g LinkedIn, Chatter)
* Proven ability to work effectively with External Service Providers from a client perspective (any technical changes to Intranet are performed by Third Party Supplier)
* Very strong communication skills, you will be the 'go to' person for the new Intranet and you will be driving the content from fellow members of staff (encouraging them to set up pages etc)
* Use of sharepoint tools such as Lync is desirable
* Experience of uitilising SharePoint social networking features and tools is essential
* Experience of managing content in a multilingual environment would be an advantage
* Experience of working with the pharmaceutical industry or similar regulated industry would be an advantage

Purpose of the position

* This role is to manage the contents and collaboration information on the EMEA wide intranet
* Work with the Digital Workplace to oversee all the process that governs the use of the intranet, including content adherence to agreed strategy
* Work with EMEA HQ content owners to understand their content needs, provide publisher coaching, support and training and assist in with content publishing
* Work with a large group of international stakeholders to understand their content needs, provide publisher support and training and assist in content development, for public content and team sites
* Provide guidance, advice and training on collaboration solutions provided by the platform
* Create and publish guidance, training materials and communications for publishers and site owners.
* Support the editorial bodies and associated governance processes.
* Resolve content issues and troubleshoot content problems on the site
* Provide regular status reporting and measurements against KPI's, risks and issues management

Core Tasks and Responsibilities

* Directly manage aspects of the SharePoint 2013 intranet such as content, imagery, metadata, security settings and files.
* Maintain a user focus and prioritise user value, usability, user experience and accessibility.
* Provide training, guidance and consultancy to content owners, publishers and site owners.
* Manage and monitor intranet search and findability.
* Building trusted mutual working relationships with a large number of stakeholders across the organisation both in person and virtually at all levels of seniority.
* Manage and run communities for publishers and site owners.
* Manage the localisation and translation of various sections of the intranet and pieces of content.
* Enforcement of brand intranet standards and controls.
* Analyse web metrics and create and communicate reports.
* Maintain records of ownership that form the intranet governance model.
* Participate actively in design and test activities.
* Participate actively in identifying functional enhancements.
* Actively engage business areas to use and exploit the intranet to improve business performance.