Immunological Technical Services Advisor

Job Title: Immunological Technical Services Advisor
Contract Type: Permanent
Location: Oxford, Oxfordshire
Salary: £28000 - £32000 per annum
Start Date: August
Reference: 67181-PHARM-FRC
Contact Name: Fareen Choudhry
Contact Email:
Job Published: July 15, 2016 11:48

Job Description

Immunological Technical Services Advisor

Immunological Technical Services Advisor required for a global antibody supplier and manufacturer of antibodies based in Oxfordshire. My client has a fantastic reputation and friendly team.

My client is looking for a German speaking Technical Advisor that can oversee antibody complaints and customer questions. You will be working in a multi-site business unit and will be required to work closely with their German production facility.

The role: The advisor will be responsible for questions and complaints from customers based in Germany and some other, smaller European countries and to also include the following:
*You will investigate and resolve product-related complaints in order to maintain customer satisfaction and product quality, ensuring compliance with company obligations under the quality management procedures and also to assist in the attainment of corporate and divisional goals.
*Assist customers with antibody related questions, suggest suitable products for assays and offer guidance on the wide product portfolio
*Liaise with researchers and suppliers on scientific issues relating to the antibody product range
*Provide in-house technical assistance to colleagues
*Work with product managers, field sales, product development scientists and laboratory staff

Candidates Criteria:
*Life Science Degree (a PhD would be preferred)
*Experience focused on immunology/ immunological techniques including flow-cytometry, IHC, WB and ELISA
*High standards of customer service.
*Good practical knowledge of antibodies and their applications is crucial along with the ability to quickly gain knowledge in unfamiliar areas and participate in projects across the business unit

Get in touch with Fareen Choudhry for more information: / 01737 236 737

ELISA / DNA, Manufacturing / GMP / Immunology/ Pharmaceutical / Flow Cytometry / Biologics / Technical Support / German / Customer Service / Technical / IHC / WB / Oxford / Oxfordshire / complaints / PhD / Life Sciences / antibodies / product / Germany / advisor / adviser