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Hardware Support

Job Title: Hardware Support
Contract Type: Contract
Location: Birmingham, West Midlands
Industry:
IT
Salary: £90.00 - £120.00 per day
Start Date: asap
Reference: 68335-ITENG-KAB
Contact Name: Karen Brown
Contact Email: karen.brown@volt.eu.com
Job Published: December 20, 2016 17:29

Job Description

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

*PES cleared to level 4.
*Required to perform work on financial/ATM products; Make minor repairs and replace components.
*Responsible for testing of equipment; May also perform required modular swaps and unit replacements.
*Responsible for staging ATM's to the required customer specification ready for deployment to assure continuity of customer operations and high levels of customer satisfaction
*Responsible for assessments and refurbishments on used ATM's as per elements stated on the customer refurbishment matrix to enable redeployment.
*Responsible for ownership of problems that arise on any ATM's being worked on until the situation has been resolved to enable the ATM to be deployed.
*Good written and verbal English
*Ability to work well under pressure and with high volume of activity.
*Ability to multitask.


BASIC QUALIFICATIONS:

High School Diploma or equivalent

0-1 years of related experience

Ability to work with Microsoft Office suite; Experience on Windows XP, Windows 2000, Windows 7 operating systems required

ITE or Polytechnic in Electronics and Communications Engineering

Works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work

Excellent interpersonal skills/customer relationship skills required

High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required

High level of personal integrity; Support and promote teamwork and cooperative effort

Must have the flexibility to work evenings and weekend should the demand arise to meet installation requirements

Working Times:

There are two shifts in the operation that are worked on rotation. These are 07:00 to 15:00 & 12:00 to 20:00. The shift is rotated weekly across the teams.