Job Description
Medical Information
*Answer enquiries from external sources relating to the company products in a professional and timely manner.
*Enter and process enquiries received into the Medical Information Database.
*Research scientific materials to continually update and expand current Information held on SRDs so that approved additional information can be provided to HCPs and members of the public.
*Record and respond to requests from the MSLs and sales force to provide medical literature to HCPs
*Perform literature searches in response to specific medical enquiries
*Work closely with other department members in line with all necessary compliance requirements
*Review medical information enquiries for relevant trends and communicate these within the Medical Affairs department
Pharmacovigilance
*Identify and report adverse events and product quality complaints within reporting timelines.
*Ensure that any follow up information related to an adverse event is completed according to GPV processes and timelines.
*Track and scan CIOMS forms to ensure closure of case has been completed prior to Manager review.
*Ensure correct documents are sent to Global Pharmacovigilance
*Keep accurate files and audit trails
*Maintain and adapt processes to ensure efficiency and accuracy
Requirements
Education, Skills & Knowledge
MD qualification (must)
Knowledge of safety requirements and regulations within pharmaceutical industry .
Able to implement advanced scientific search strategies
Understand where to research medical terminology and information related to medicinal products
Understand concepts and processes related to drug safety; trained in recognition and basic triage of product quality complaints and medicinal product safety reporting and case processing at a level relevant to the role.
