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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Manchester, Greater Manchester
Industry:
IT
Salary: Up to £13.12 per hour
Start Date: asap
Reference: 71892-ITENG-JRN_1533905774
Contact Name: James Hearne
Contact Email: James.Hearne@volt.eu.com
Job Published: August 10, 2018 13:56

Job Description

I am currently partnering with a Global manufacturing company who are looking for a Customer Service Representative to join an exisiting team based in Manchester.

Your key responsiblilites will include...

- Managing customer relationships via telephone including responding to customer enquiries and difficult complaints.
- Ensuring all transactions meet required compliance standards at all times.
- To assist customers with product issues in the areas of recalls, returned goods, proof of delivery, issues and freight claims.

You will need...

- Excellemt communication and organisational skills
- Previous customer service related work experience
- Account management skills
- SAP and Sales Force system experience
- Ability to work with a high workload
- Ability to work with SLA's

Please apply now for my immediate attention!