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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Salford, Greater Manchester
Industry:
IT
Salary: Up to £13.12 per hour
Start Date: asap
Reference: 71892-ITENG-CDA_1529934413
Contact Name: Rebecca Dalton
Contact Email: Rebecca.Dalton@volt.eu.com
Job Published: June 25, 2018 14:46

Job Description

I am currently partnering with a Global manufacturing company who are looking for a Customer Service Representative to join an existing team based in Manchester.

Your key responsibilities will include...

- Managing customer relationships via telephone including responding to customer enquiries
and difficult complaints.
- Ensuring all transactions meet required compliance standards at all times.
- To assist customers with product issues in the areas of recalls, returned goods, proof of
delivery, issues and freight claims.

You will need...

- Good communication and organisational skills
- Previous customer service related work experience
- Account management skills
- SAP, CRM and Remedy Database experience is desirable

Please apply now for my immediate attention!