Customer Engineer - Server Support
|Job Title:||Customer Engineer - Server Support|
|Location:||Frankfurt am Main, Hessen|
|Contact Name:||Jon Goodman|
|Job Published:||September 19, 2017 18:00|
We are looking for a self-motivated and dedicated break-fix engineer to work in a fast-paced, customer focused environment. You will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyse and diagnose HP, Dell, Lenovo, and IBM servers in a critical environment.
Install, troubleshoot, and maintain client equipment (e.g. Lenovo/HP/Dell/IBM Servers).
Identify, analyse, and repair product failures.
Maintain and order spare parts as needed.
Determine and recommend which product or services best fit the customers' needs.
Relies on experience and judgement to plan and accomplish goals.
Familiar with a variety of the field concepts, practices, and procedures a plus.
Your Experience and Skills:
Possess a positive attitude and have strong analytical skills
Must be a self-starter who is able to work independently without supervision and within a team environment.
Must possess a professional demeanour and the ability to develop effective working relationships with end users and stakeholders.
Working experience with Hardware RAID (e.g. IBM ServeRAID, HP SmartArray, Dell PERC).
Working experience with IBM DSA, Dell DSET, HP Firmware updates
Working experience with Remote Access Cards (e.g. IBM IMM, HP iLo, Dell iDRAC).
Working experience with IBM BladeCenter.
Working experience with HP BL\DL\ML series.
Working experience with Dell PowerEdge series.
Should be a good team player.
CompTia A+ and/or Server+ certification a plus.
This is a 6 month contract on a day rate - based in Frankfurt, Germany.
Do call me to discuss.
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