Critical Incident Manager (Fluent Mandarin and English)

Job Title: Critical Incident Manager (Fluent Mandarin and English)
Contract Type: Contract
Location: Reading, Berkshire
Salary: £35000.00 per annum + £6000 shift allowance
Start Date: ASAP
Reference: 67109-ITENG-KAB
Contact Name: Karen Brown
Contact Email:
Job Published: July 05, 2016 17:34

Job Description

My Client a global IT company based in Reading are looking for a Critical Situation Manager.
Given the nature of the business, this position require flexibility to work on a rota covering weekends and public holidays. The EMEA team working hours are 09:00 - 17:00 (UK - British summer time (08:00 - 16:00 winter time) when working weekends / public holidays recovery time is planned in the rota during the week.

1.*Must be fluent (written and Verbal) in Mandarin and English*
2.Broad knowledge of Microsoft technologies, being able to learn and retain high level technical information
3.The ability to take high level technical information and communicate it at a business level
4.The ability to work under pressure and multi task
5.Ability to work independently
6.Previous incident management and Itil awareness is a bonus
7.Experience in a customer facing role