Business Relationship Manager (HR / IT)

Job Title: Business Relationship Manager (HR / IT)
Contract Type: Permanent
Location: Surrey, Surrey
Salary: £60000 - £70000 per annum + Bonus + benefits
Start Date: ASAP
Reference: 67203-ITENG-KSB
Contact Name: Kelvin Ball
Contact Email:
Job Published: July 29, 2016 11:13

Job Description


A market leading Pharmaceutical company based in Surrey has the opportunity for a Business Relationship Manager with experience within HR and IT functions / Projects.

The official specification for this role is below but key to this role is:

* Must have experience of working as a Business Relationship Manager / Business Partner or equivalent
* You will be working with the HR and IT functions so experience working with these is needed - you don't need to be an expert within these functions but MUST have experience and understand the terminology and be able to converse with stakeholders
* Exposure to actual HR IT Systems is desirable
* You will have a good mixture of Business and IT skills - know enough about IT to have a conversation with key staff in that area
* Be very customer facing - keep the customer happy / represent their wishes to IT.
* Posses gravitas to be able to stand in front of senior stakeholders and make a difference.
* Personality is key!
* You will also be responsible for covering the Finance function due to holidays, so any experience with this function is desirable.
* Responsibilities fit into two main areas: Gathering requirements/Business Analysis/Aligning with IT AND day to day account management
* Any experience with Global projects is desirable (ideally Japan / US)

Here is the official bit:


* Work within client to identify, implement and make effective use of technologies in order to enhance the value of the business.
* Work with business leaders and the IS Team to ensure that EMEA IT systems are aligned with business strategy centrally and in the affiliates
* Ensure that technology investment is relevant to business requirements, demonstrably beneficial and appropriately leveraged through the European region
* Act as an internal IS Account Manager for the assigned business functions and ensure that the needs of the internal customer are recognised and addressed
* This role manages the relationship with the HR and Corporate Real Estate Functions plus an assigned portfolio of EMEA Sales Affiliates. The position also acts as back-up to the Finance Business Relationship Manager.


* Preferred direct business experience in the relevant business function(s)
* Pharmaceutical industry experience and some knowledge of regulatory functions advantageous
* Additionally/Otherwise: experience of managing Senior non IT Stakeholders in Account Management relationships,
representing the needs of the business function and the IT department
* Experience of strategic planning (Roadmaps) and of aligning IT strategies with business goals
* Experience of working through different stages of the systems development life-cycle, including user requirements
gathering and blue-printing
* Experience of working with a wide variety of Business systems relevant to the function supported
International or Regional/Corporate HQ environment experience preferred but not essential
* The ability to act and react with a customer focus first and foremost and to talk the (business) language of the customer
* Proactive in approach

Core Tasks, Responsibilities & Authority

* Work closely with key Stakeholders to identify requirements for Business Systems and Business Enhancements which IS can enable.
* Turn Business Strategy into clearly directed, beneficial and cost-effective IS projects ready to start implementation.
* People - Develop the personal network required to enable successful collaboration internally and externally in support of departmental objectives.