Business Analyst (Digital Technologies - Agile - Jira)

Job Title: Business Analyst (Digital Technologies - Agile - Jira)
Contract Type: Permanent
Location: West London, London
Salary: £50000 - £55000 per annum + comprehensive benefits
Start Date: ASAP
Reference: 67301-ITENG-KSB
Contact Name: Kelvin Ball
Contact Email:
Job Published: August 10, 2016 16:48

Job Description



The Business Analyst is responsible for defining business requirements for change initiatives as prioritised by the client's IT governance process, working closely with business stakeholders to articulate requirements into logical, practical & functional project documentation, in accordance with the ITDF.

To undertake business analysis & facilitate the delivery of business benefit through the development of effective IT solutions, working with internal IT Teams, contractors or 3rd party providers as appropriate.

Provide Business analysis skills which may include any or all of the following; qualitative & quantitative analysis, formulating initiatives, defining requirements, process design/improvement, test support and BAU transition.

Business Analysis Experience -

·Proven experience of building strong & effective relationships with teams, stakeholders, customers & partners at all levels.
·Experience in all aspects of business analysis with a proven track record in delivering business solutions.
·Experience of working on System Integration Projects.
·Experience of working in Agile Methodology.
·Running requirements workshops & interviews in order to obtain requirements.
·Extensive project experience on medium to large scale projects including end to end experience of the project lifecycle.
·Experience of working within a process led change environment.
·Strong BPMN & UML use case experience
·Proven ability to articulate solutions that meet business needs

Digital Experience -

·A proven track record as a Digital Business Analyst with experience across:

-Multi - channel
-Online Payments
-Mobile Platforms
-Website Design
-Customer Journeys

·Developing BA artefacts on digital / mobile projects - Customer Journey, Storyboarding and Wireframing, User Stories and Acceptance Criteria, Functional Design and Digital User Experience.
·Digital User Experience : Experience of designing sales, marketing and service customer journeys
·Web Analytics Tools and methodologies ( Omniture, Google Analytics, Web trends)


A working knowledge of the some of the following technologies / methodologies is mandatory -

·Digital Methodologies / Technologies

oStoryboarding and Wireframing
oCustomer Journey Mapping / Design
oProcess Mapping and Functional Design
oDigital User Experience
oWebsite design
oMulti - channel
oOnline Payments
oWeb Analytics
oIBM Websphere Commerce

·Knowledge of Agile methodology in delivery of digital projects.

·Experience of using JIRA for requirements management and workflow across the life cycle of the project.

·Case tools e.g. Enterprise Architect / Troux / Aris.

·MS office suite.