Briefing Centre Manager

Job Title: Briefing Centre Manager
Contract Type: Contract
Location: West London, London
Salary: Up to £32000.00 per annum
Start Date: asap
Reference: 70868-ADMIN-KAB_1515690913
Contact Name: Karen Brown
Contact Email:
Job Published: January 11, 2018 17:15

Job Description

My Client a global technology company are looking for a Executive Briefing Centre Manager with excellent customer service skills to run their Paddington Centre for them.

Knowledge, Skills and Experience

1) Essential Experience
* Ability to work under pressurised deadlines
* Problem solving capability
* Able to work in confidence with confidential matters
Excellent English Language Skills
* Excellent organisational skills
* Fantastic attention to detail
* Customer service experience
* Preferred: Knowledge of sales organisations.

2) Technical / Functional Skills
* Strong Office skills
* Preferred: High level of understanding of technologies and future roadmap

3) Personal Attributes / Interpersonal Skills
The EBC Manager must be a team player and have excellent cross company collaboration capability. The role requires an ability to influence and communicate at all levels of the business and have exceptional organisational skills. This role is customer facing so strong interpersonal skills and an understanding / passion around Customer and Partner Experience is essential.
Able to cope with & manage multiple demands
* Effective communication skills both verbal & written
* Proactive
* Good time management
* Ability to ensure that others deliver what is expected on time
* Self-starter who works on own initiative and part of a remote/virtual team
* Ability to energise teams & drive motivation
* Experience working within a Sales/Marketing environment.
* Proven ability to deliver projects accurately & on time

4) Qualifications
* Educated to degree level or equivalent
* Intermediate level skills in Microsoft Office

Key Success Criteria
* Smooth running of end to end executive briefings
* Delivery of a consistent experience across briefings
* Excellent relationships with Customers, Account Team Units and Speakers
* Achievement of targets for Executive Briefing Centre operations
* Achieve agreed number of briefings and customer satisfaction level