Application Service Delivery Manager

Job Title: Application Service Delivery Manager
Contract Type: Contract
Location: Surrey, England
Salary: Negotiable
Start Date: ASAP
Reference: 69759-ITENG-MRW_1513611808
Contact Name: Martin Wilkinson
Contact Email:
Job Published: December 18, 2017 15:43

Job Description


Our client, a leading Pharma company based in Surrey, has the opportunity for an Application Service Delivery Manager with significant technical knowledge of SAP (SAP Basis / Security / Functional) on an initial 6 month contract.

Role Puropse and Scope:

* Manage IT operational services in relation to application management to ensure efficient and effective service delivery of vendors and suppliers in a global environment
* Manage service level of vendors and suppliers to ensure high quality, security and reliability, whilst securing IT service for internal customers and external users
* Ensure that services in regards to application services, continue to meet the changing demands of the business and the changes of service needs are presented to and agreed with the vendors in a timely manner
* SAP Application and Technical management including Basis, Security role based, Cloud applications (Ariba, SuccessFactors and Concur) and Integration Platforms

Skills & Experience needed:

· Significant technical knowledge of SAP systems including SAP Basis & Security & Functional knowledge
· Significant knowledge of IT Infrastructure Library and IT service management
· Some knowledge of pharmaceutical business and related business processes including GxP and SOPs is ideal. Failing that, experience of working in another highly regulated industry.
· Work experience across multiple cultures and countries / regions preferred
· Fluent in written and verbal business English
· Graduate or equivalent professional qualification and/or proven expertise