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1st Line Support Analyst

Job Title: 1st Line Support Analyst
Contract Type: Permanent
Location: Reigate, Surrey
Industry:
IT
Salary: £24000 - £29000 per annum + benefits
Start Date: asap
Reference: 68804-ITENG-KAB_1487353314
Contact Name: Karen Brown
Contact Email: karen.brown@volt.eu.com
Job Published: February 17, 2017 17:41

Job Description

My client an international financial company are looking for a 1st Line Support Analyst based in Reigate in Surrey.
You will be the main point of contact for any IT 1st line issues and escalating where required. Working as part of a team to provide a high level support to international customers.
you will need the following knowledge and experience
Windows 7/10, OSX
Active Directory
Microsoft Office
Mobile devices (Android and iOS)
Remote Support Tools
Understanding of Networking
Understanding of VOIP
Understanding of VPN
Remote Support
Anti-Virus Technologies
Understanding of Microsoft Exchange
Group Policies.
as well as proven ability as a 1st Line Support Analyst with experience in handling your own workload.
This position may require International as well as domestic travel from time to time.
Full driving licence required